Free Review Management Software
Get more positive reviews from your customers for free. No Contract, no Credit Card necessary to create an account. Get instant access. See our plans for more details.
Type And Select Your Business to Begin
Pro PlanSend 750 Requests Per Month
- Everything in the free plan plus
- 750 Requests a Month
- Access to Multiple Locations
- Discount available for 6+ locations
- No Contract
Get More Reviews From Your Clients
There are three methods for getting more reviews. You can ask for reviews, send an email, or send a text message. In todays digital age, the best method is a mix of all three, but if we had to choose one, text is best.
Asking For Reviews
Its all in the presentation. After providing your customers with an awesome experience, ask them to give you feedback. It might sound something like this: “Thanks for coming in today! We are always looking to make our business better, some feedback from you on Google would really help.” To make that even better you could add: “Can I send you a text with a link that makes it super easy?”
With almost everyone having access to mobile internet, text messaging is quickly becoming the best way to communicate with your customers. Sending customized text messages, requesting a review for your business gets the best return of any other method by far.
Uncomfortable with text messaging? Send customized emails, in bulk or one by one, to your customers. This is a very non-invasive method and can have great results. Email is usually the best when using automation. Use Zapier to connect directly to your CRM or spreadsheet and send review requests automatically.
Text Message / Email Requests
Who do you know that doesn’t have a phone? 97% of texts are read within 3 minutes. That’s why text messaging is the best method for requesting a review for your business. When you send a request through Zurvia, we use our own phone number, keeping your phone free and clear. If you are a business that already gets cell phone numbers from your customers this will be as simple as typing the name and number in our app and done!
Filter Negative Reviews
Zurvia will automatically filter the negative reviews that your customers submit, store them, and send them to you without putting them online. You can then use that feedback to improve the customer experience and get even more positive reviews. Feedback is good, even if its bad. Any review three stars or less that comes through our system will not go online.
Managing Your Business Reviews Doesn’t Have to Be Hard.
Zurvia tracks your online profiles on Google, Facebook, and Yelp. Having a central location to see the overall health of your businesses can help in many ways. Knowledge is half the battle with making informed decisions about what is best for your business.
Analytics / Conversion Tracker
Have a goal to send out a number of requests this month vs the previous month? See how the number of requests sent correlates with the number of reviews that you receive.
Build a Stronger Relationship with Your Customers
Requesting a review is just the beginning of starting a relationship with your customer. Communication with those that leave you feedback will strengthen your relationship with them and improve your return rate. A review isn’t just about getting a new customer, it’s also about getting your old customer back in.
“I signed up for this service and right away started getting new reviews. The app is so easy to use! AND the tools on the website are amazing. I look forward to tripling the reviews per month we get for my pest control business. Thanks Zurvia!”
- Vance / Owner